Privacy Policy

Our Privacy Policy

Vino e Cucina Cantina comply with, respects and protects your privacy. The following Privacy policy sets out the different types of information we collect, why we collect it and what you can do if you wish to remove any personal details we may hold. If you need to contact us to discuss our policy, please don’t hesitate. You will find all necessary contact details on our contact page. Our privacy policy is subject to change and any updated privacy policy will be posted on our website.

What information will we collect about you?

There are different types of information that www.vinocucinacantina.com.au may collect from you when you are using our site.

When you place an order with www.vinocucinacantina.com.au details such as your name, billing address, delivery address, email address and phone number are collected in order to effect delivery of the products that you order, and to contact you in regard to your order if necessary. These details are retained in our database for record keeping purposes. However, no personal details will be shared with external companies. If you wish to contact us with concerns in regards to the data you have entered on our site at checkout, you can do so at any time.

As a customer of Vino e Cucina Cantina, your e-mail address will only be used for shipping and billing purposes. You will not be put on the mailing lists of any third parties, and your email address, your name or country will not be divulged to anyone else.

In the unlikely event you experience any problem with a product and return it to us for a reason that requires us to send the item to the manufacturer - i.e allergy or any other reaction - we will pass your name and contact information to the relevant manufacturer, so that they may contact you to ask for further information

Payment security

When paying online using your credit card, your card details are not viewed by us or by any person except you, at any time during the transaction. We do not retain your credit card details and our payment gateway is PCI compliant including secure and encrypted shopping.

Any other information you provide at the checkout, such as comments, are used to enhance www.vinocucinacantina.com.au and to better plan future brands and products to add and developments for the web site.

What are Cookies and what are they used for?

We may use cookie technology as part of our websites statistical reporting. A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to personalise your experience and to gather web site statistical data, such as which pages are visited, what is downloaded, the internet provider's domain name and country that our visitors come from and the addresses of sites visited immediately before, and after, coming to our site. However, none of this is associated with you as an individual. It is measured only in aggregate. The information in the cookies lets us trace your "click stream" activity (i.e. the paths taken by visitors to our site as they move from page to page.) Cookies do not capture your individual email address or any private information about you.

Links to other sites

www.vinocucinacantina.com.au will from time to time contain hyperlinks to other sites both in Australia and abroad and these maybe links to other brands and products or related services. www.vinocucinacantina.com.au cannot be responsible for the data protection and privacy practices of these sites. We urge users to take time to examine individual privacy policies and guidelines on other sites and to only use links to 3rd party sites when you are satisfied of their policy.